Terms of Service

Chapter 1 General Rules

Article 1 Purpose

The purpose of these Terms and Conditions is to stipulate the rights, implications, and responsibilities of the Company and the User regarding the conditions and procedures for using the services provided by Sleep Fanatix and other necessary matters.

Article 2 Effect and Change of Terms

  • (1) These Terms shall be effective upon disclosure to the User.
  • (2) The Company may change the Terms in the event of a change in circumstances or when there are important reasons for business, and the changed Terms shall take effect in the same manner as the preceding paragraph.

Article 3 Rules other than the Terms

If any matters not specified in these Terms are stipulated in the relevant laws and regulations, they shall be governed by them.

Chapter 2 Membership and Service Use

Article 1 Definition of Member

A Member is a general individual recognized by the Company as suitable for membership, who agrees to these Terms and Conditions, fills out the membership form of the Service, and is issued an ‘ID’ and ‘password’.

Article 2 Establishment of Service Subscription

  • (1) Service subscription is established by the Company’s acceptance of the user’s application for use and the user’s agreement to the contents of the Terms.
  • (2) Applicants who wish to join as a member and use the Service shall provide the personal information requested by the Company.
  • (3) If the Company approves the user’s application for membership, the Company will notify the user of the member ID and other information deemed necessary by the Company.
  • (4) The ID entered when registering cannot be changed, and only one ID will be issued to one person.
  • (5) The Company shall not approve any application for membership that falls under any of the following items.
  • A. When the application is made using the name of another person
  • B. the application is not made under the person’s real name
  • C. The contents of the application form are falsely stated.
  • D. When the application is made for the purpose of interfering with the well-being and order of society or public morals and customs.

Article 3 Service Use and Restrictions

  • (1) The Service shall be available 24 hours a day, 7 days a week, 365 days a year, unless there are special business or technical difficulties of the Company.
  • (2) The service usage time of the preceding paragraph may be limited after prior notice to the member if necessary by the headquarters, such as regular system maintenance.
  • (3) Online consultation among the contents of the Service may not be available 24 hours a day depending on the personal circumstances of the person in charge of responding.

Article 4 Service Fees

  • (1) The Service is available free of charge to all persons registered as members.
  • (2) If the headquarters charges for the Service, the timing, policy, and cost of the charge shall be disclosed on the Service before the charge is implemented.

Chapter 3 Service withdrawal, rejoining and restriction of use

Article 1 Withdrawal from the Service

  • (1) If a member wishes to withdraw from the service, the member must request the operator to cancel the service via e-mail.
  • (2) If the member provides the name, resident registration number, ID, phone number, and reason for termination, the operator will check whether it matches the subscription record and terminate the subscription.
  • (3) If you cannot log in with your existing ID and password, you have been canceled.

Article 2 Rejoining the Service

  • (1) If a user who has withdrawn from the Service pursuant to Article 1 wishes to rejoin the Service, the user may request to rejoin the Service by sending an e-mail to the operator directly.
  • (2) When requesting to rejoin, you must provide your name, resident registration number, ID, and phone number to identify yourself, and the rejoining process will be processed.
  • (3) If you log in with your existing ID and password, you have re-registered.

Article 3 Restriction of Service Use

The Company may terminate the use contract without prior notice or suspend the use of the Service for a specified period of time if the Member commits any of the following acts.

  • A. In case of violation of public order and morals
  • B. Involvement in criminal acts
  • C. If you plan or execute the use of the Service for the purpose of undermining national interest or social public interest
  • D. If you steal another person’s ID and password
  • E. Damaging the honor of others or causing disadvantage to others
  • F. Double registration by the same user with different IDs
  • G. In case of harm to the Service, or otherwise interfering with the healthy use of the Service
  • H. In case of violation of other relevant laws or the terms of use set by the Company.

Chapter 4 Limitation of Liability for Services

Article 1 Online Consultation

  • (1) The Company shall do its best to maintain security so that the contents of the consultation of members or users of the Service are not leaked to third parties except for the consulting doctor and the service administrator. However, the Company shall not be liable for the disclosure or loss of consultation contents in the following cases.
    • A. If your password is leaked due to your negligence and the contents of your consultation are disclosed.
    • B. The user deletes the consultation using the ‘Delete’ function
    • C. If the contents of the consultation are disclosed or lost due to natural disasters or other circumstances beyond the Company’s control.
  • (2) In order to provide a comprehensive and appropriate response to the consultation requested by the member, the person in charge may refer to the consultation content and response.
  • (3) The contents of the consultation conducted on the Service may be used for the following purposes after deleting personal identification information.
    • A. Academic activities
    • B. Authoring activities such as printed materials, CD-ROMs, etc.
    • C. Part of the service contents such as FAQs and recommended consultations
  • (4) The answers to the consultations are subjective answers based on the knowledge of each person in charge and do not represent the opinions of the Company.
  • (5) Online consultation may not be provided in whole or in part in the following cases.
    • A. Repeatedly applying for the same consultation
    • B. If you apply for consultation using expressions that are contrary to common sense.

Article 2 Information Service

  • (1) The content provided on the Service is sketchy and general in nature and is provided for informational purposes only. The information or advice provided on the Services is not intended to be a substitute for medical diagnosis, care or treatment. If you have any questions or concerns about your health, you should seek the advice of an actual medical professional. Under no circumstances should you disregard the advice of a medical professional or delay seeking diagnosis, care or treatment because of the information provided on the Services.
  • (2) We do not recommend any specific tests, products, or treatments mentioned in the Services. Any opinions expressed in the Services are those of the respective practitioners. We are not responsible for the content of any documents or consultations provided on the Service.
  • (3) Your acceptance of any information on the Service, the opinions of any practitioner participating in the Service or any other member or visitor using the Service is at your sole discretion. Accordingly, we will not be liable for any damages, injury or other adverse consequences arising from the use of any products, information, ideas or instructions provided to you.

Chapter 5 Obligations

Article 1 Obligations of the Company

  • (1) The Company shall make the Service available to Members unless there are special circumstances.
  • (2) The Company is obligated to provide the Service continuously and stably as stipulated in these Terms.
  • (3) The Company shall handle the opinions raised by the members in accordance with the prescribed procedures, and if the processing takes a certain period of time, the Company shall notify the member of the reason and the processing schedule.

Article 2 Obligation to secure member information

  • (1) The Member shall be responsible for all management of the Member’s ID and password.
  • (2) The Member agrees to receive e-mails from the Service sent as part of the Service.
  • (3) The Member must notify the Company of any fraudulent use of his/her ID.
  • (4) We will not sell or provide personally identifiable information to unaffiliated third parties without the prior permission of the Member or User; however, we may utilize voluntarily provided registered information to
    • A. Developers with information necessary to develop new features, information, and services useful to our members
    • b. Advertisers with statistical (but never individually identifiable) information about our Service members and user groups
    • c. Be used by the Company to conduct advertisements or services in accordance with the preferences of members and users.
  • (5) Personally identifiable information (such as username, ID, e-mail address, etc.) may be voluntarily disclosed in communication spaces such as bulletin boards (the “Communication Spaces”). In such cases, the information you disclose may be collected, associated with, and used by third parties, and you may receive unsolicited messages from third parties. Such actions of third parties are beyond our control; therefore, we make no guarantees against the possible discovery of your information by means beyond our control.
  • (6) We may use cookie technology to facilitate your use of the Service. Cookies are small text files used by websites to recognize returning users and to help them continue to access and personalize their experience. In general, cookies work by giving you a unique number that has no meaning outside of the site that granted the cookie. Cookies do not get inside your system and do not pose a risk to your files. We cannot prevent advertisers or related third parties on the Services from using cookies. If you or your users do not want information collected using cookies, you can control whether or not your web browser accepts cookies. However, the use of cookies may be necessary for the Services (in particular, personalized information) to function properly.
  • (7) The Company may provide/utilize your information to each other in the Service or between the Company and its business partners.

Chapter 6 Dispute Mediation

  • (1) Disputes concerning all matters related to the use of the Service that arise except as stipulated in these Terms of Use shall be resolved by mutual agreement as much as possible.
  • (2) If a lawsuit is filed for a dispute arising from the use of the Service, the court having jurisdiction over the location of the Company shall be the competent court.

Chapter 7 Information on Affiliate Links

The Company may include affiliate links to improve the Service and support the operation of the Website. These affiliate links are recommended by us and lead to products or services related to the online monetization tools you are currently using yourself. If you make a purchase through these links, we will receive a small commission. This is one of the ways we support our services at no additional cost to you.

  • (1) We disclose the use of affiliate links to our users in order to maintain transparency. Purchases made through affiliate links do not incur any additional costs to you, and the commissions provided contribute to the continued operation of the website and improvement of our services.
  • (2) The goods or services offered through affiliate links have passed Sleep Fanatix’s strict selection criteria and we endeavor to provide real value to our users.
  • (3) We are not directly responsible for any products or services offered through our affiliate links. The purchase decision is solely at your discretion, and you should contact the respective product or service provider for any issues that may arise during the product selection process.
  • (4) We are not responsible for the content or accuracy of any external sites that you access through our affiliate links.

The purpose of this section is to ensure that you fully understand our use of affiliate links and that you can make an informed decision based on your trusted relationship with us.

These terms are effective as of January 19, 2024.